Realmove Predictive Analytics predicts who is thinking of leaving a company, with 85% accuracy, weeks in advance, down to the person!  

Management cannot assume that it will be easy to retain their top performers. Clearly you have an idea of who you are looking to manage out. But so you know how many experienced employees are planning to leave? How many of the 80% of the ‘middle’ performers, who historically have not given you any issues, are thinking of leaving?

With Realmove Analytics, know exactly who you cannot afford to lose!

Both quality monitoring practices and speech analytics rely on contact by the customer so the assessment on knowledge and understanding is limited both in the context of the customer’s topic and interaction with a given agent.

Not everyone has the same knowledge or will be up-to–date on changes. Grades give an overview of a range within pass rate. 

Realmove Knowledge Base Assessment adds robust analysis, drilled down to every response per question, pin-points knowledge gaps across the entire workforce that can be quickly addressed.

Focused, hassle free questionnaire regularly taking pulse of your employee base.

Realmove Culture and Engagement Assessment is a powerfully simple pulse check of employees behavior and practices. Easy access to the facts on engagement hot-spots and areas within your organisation that are in lock-step and out-of-step with corporate culture.

Short online quiz on awareness and understanding of polices and procedures (SOP, ISO, QMS, OSHA)

Realmove Compliance Comprehension Assessment puts you firmly in control to contain the risks that can hurt you, with easy access to objective facts that demonstrate your commitment to continual improvement with in your organisation.

Churn percentage forecasts are helpful for resource planning, but do you know the actual talent you are going to lose? 

Realmove Predictive Analytics predicts churn down to the person. Know exactly who is planning to leave, weeks in advance, with 85% accuracy.

Predictions down to the person

Quiz behaviour is unique to each of us; it is what we do most of the time when we take a quiz.  Key triggers to a change in behaviour are perceived lack of support / acknowledgement or someone thinking of leaving. 

Our highly developed algorithms identify patterns and anomalies outside a person’s quiz behaviour norm; considers the changes within the parameters of the measurement audience; predicts high risk and churn, with 95% accuracy, down to the person.

Our Predictive Alert Tracker proves that interaction with a person predicted to churn increases the ability to retain him/her by 70% with a 5% reduction in churn.